Effective Date: 12/3/2025
This Privacy Policy describes how disl (“disl,” “we,” “us,” or “our”) collects, uses, and shares information about you when you visit our website, use our AI solutions, or interact with our services. By using our Sites and services, you consent to the collection, transfer, processing, storage, disclosure, and other uses of information collected from you as described in this Privacy Policy.
Privacy Policy
This privacy policy applies to information collected through our Sites. It does not apply to information collected offline, including telephonically, via email, SMS, RCS, or through any other means.
What Information Do We Collect?
Information Collected Automatically
Upon visiting our Sites, our server automatically logs your visit. The server logs may include information such as your web request, Internet Protocol (IP) address, browser type, browser language, the date and time of your request, and one or more cookies that may uniquely identify your browser.
Information You Provide
When using our Sites, subscribing to our newsletter, requesting a demo, filling out a form, or contacting us, you may be asked to enter your name, email address, mailing address, phone number, company name, job title, or other contact and professional information. When you make purchases through the site, we may collect payment information, such as credit and debit card numbers.
Information from Healthcare Provider Clients
When healthcare providers use our AI solutions, we may process data on their behalf in accordance with our service agreements. This may include patient data, clinical information, and other protected health information (PHI) subject to HIPAA regulations. We act as a Business Associate under HIPAA and maintain strict data security protocols.
Information We Monitor
We may monitor and/or record communications, including telephone conversations and platform interactions, for our business purposes, such as quality assurance, training, security, and to protect our rights.
Combined Information
We may combine information we receive from you through our Sites with information about you that we receive from our affiliates and/or third parties. We will handle the combined information as described in this privacy policy.
How Do We Use Information?
We may use the information we collect from you in the following ways:
- To provide, maintain, and improve our AI solutions and services
- To process service requests, demos, and inquiries
- To personalize your experience and respond to your individual needs
- To improve our website, AI technology, and address problems
- To improve customer service and support
- To communicate with you about product updates, services, and relevant information
- To administer promotions, surveys, or other website features
- To monitor the Site and services for compliance with our Terms of Use and applicable laws
- To conduct research and development for our AI technology
- To ensure security and integrity of our systems
- To market our products and services
- To comply with legal obligations, including HIPAA and other healthcare regulations
- For statistical analysis, research, and other purposes using de-identified or aggregated data
Do We Disclose Information to Third Parties?
Service Providers and Business Partners
We may disclose information we collect to trusted third parties, including our affiliates and business partners, who assist us in operating our Sites, conducting our business, providing AI services, or servicing you, provided those parties agree to keep this information confidential and comply with applicable privacy laws.
Legal and Safety Obligations
We may release your information when we believe release is appropriate to comply with the law, respond to legal process (such as a search warrant, subpoena, or court order), enforce our policies, or protect our or others’ rights, property, or safety.
Business Transfers
We may disclose your information to a potential or actual acquirer, successor, or assignee as part of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in bankruptcy or similar proceedings).
HIPAA-Protected Information
For protected health information (PHI) processed on behalf of healthcare provider clients, we will only disclose such information as permitted by our Business Associate Agreement and as required or permitted by HIPAA regulations.
Marketing Purposes
We do not sell or share personally identifiable visitor information or PHI for marketing purposes. Non-identifiable, aggregated information may be used for analytics and service improvement.
HIPAA Compliance and Healthcare Data
As an AI technology provider serving behavioral healthcare organizations, disl complies with the Health Insurance Portability and Accountability Act (HIPAA) and acts as a Business Associate when processing protected health information on behalf of our clients.Our commitments include:
- Maintaining appropriate administrative, physical, and technical safeguards
- Using and disclosing PHI only as permitted by our Business Associate Agreements
- Implementing data encryption and secure data transmission protocols
- Training our workforce on HIPAA compliance
- Conducting regular security assessments and audits
- Reporting any breaches in accordance with HIPAA breach notification requirements
Cookies and Similar Technologies
We use cookies and similar technologies to enable the Sites and service providers’ systems to recognize your browser, capture and remember certain information, and improve your experience.We use cookies to:
- Understand and save your preferences for future visits
- Compile aggregate data about Site usage and interaction
- Offer better experiences and tools in the future
- Analyze how users interact with our AI solutions
We may contract with third-party service providers that use these technologies to assist us in better understanding our Sites’ visitors. They may collect information about your online activities over time, on other devices, and on other websites or apps.
Google Analytics
We use Google Analytics, which uses cookies and similar technologies to collect and analyze information about use of the Site and report on activities and trends. You can learn about Google’s practices at https://www.google.com/policies/privacy/partners/ and opt out by downloading the Google Analytics opt-out browser add-on at https://tools.google.com/dlpage/gaoptout.
Microsoft Clarity
We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies. For more information, visit the Microsoft Privacy Statement.
Opt Out of Cookies
Below is a list of services used by our site that have access to information about users. Each service has its own opt-out procedures:
- Google Analytics: Opt Out
- Microsoft Clarity: Opt Out
- CallTrackingMetrics: Opt Out
- HotJar: Opt Out
- Facebook Pixel: Opt Out
- TikTok Pixel: Opt Out
- AdRoll: Opt Out
Managing Cookies in Your Browser
To block third-party cookies:
- Chrome: Go to Settings > Privacy and security > Cookies and other site data > Block third-party cookies
- Firefox: Go to Settings > Privacy & Security > Custom settings > Block third-party cookies
- Safari: Go to Preferences > Privacy > Block all cookies or “Allow from websites I visit”
To clear cookies:
- Chrome: Settings > Privacy and security > Clear browsing data > Cookies and other site data
- Firefox: Settings > Privacy & Security > Cookies and Site Data > Clear Data
- Safari: Preferences > Privacy > Manage Website Data > Remove All
Data Security
We maintain reasonable and appropriate administrative, physical, and technical safeguards designed to protect the information we collect. We have implemented security measures including:
- Encryption of data in transit and at rest
- Regular security audits and vulnerability assessments
- Access controls and authentication protocols
- Employee training on data security and privacy
- Incident response procedures
While we follow industry best practices to protect information in our possession, no security system is perfect, and we cannot guarantee absolute security.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For PHI processed on behalf of healthcare providers, retention periods are governed by our Business Associate Agreements and applicable healthcare regulations.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Right to Access: Request access to personal information we hold about you
- Right to Correction: Request correction of inaccurate personal information
- Right to Deletion: Request deletion of your personal information (subject to legal obligations)
- Right to Restriction: Request restriction of processing in certain circumstances
- Right to Data Portability: Request transfer of your data to another service provider
- Right to Object: Object to certain processing of your personal information
- Right to Opt-Out: Opt out of marketing communications
To exercise these rights, please contact us at [email protected].
California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell personal information.
Do-Not-Track Signals
Some browsers incorporate a “Do Not Track” (DNT) feature. Currently, there is no accepted standard for how to respond to browser DNT signals, and we do not currently respond to them.
Children’s Privacy
Our Sites and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information promptly.
Email Communications
We use reasonable means to protect the privacy of information you send us by email. However, email is not a completely secure medium, and we cannot guarantee that email communications will be confidential. We recommend not including sensitive PHI in email communications.
International Data Transfers
If you are accessing our Sites or services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our services, you consent to this transfer.
Third-Party Links
The Sites may contain links to external websites and references to other resources not associated with disl. We have no control over these third-party resources and make no warranty or representation as to their content. Their inclusion does not constitute an endorsement or recommendation. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated policy on this page and update the “Effective Date” at the top. We encourage you to review this Privacy Policy periodically. Your continued use of our Sites and services after changes are posted constitutes your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:
disl
3333 S Congress Ave
Delray Beach, FL 33445
Email: [email protected]
Website: https://disl.ai/contact/
HIPAA Privacy Officer: [email protected]