Outbound Alumni Agent

A voice-first outreach engine that re-engages alumni and dormant accounts by phone (and SMS if you enable it). Run campaigns directly from Salesforce segments or upload CSV lists—the experience is the same either way. The agent handles initial dials, voicemails, and optional SMS follow-ups; when someone engages, it hands off to a human with the full transcript and disposition already synced to the record, keeping your team focused on live conversations.